Technology Support

STUDENT TECHNICAL SUPPORT

• If you need computer help, please contact Mrs. Garrett:
  • Phone: (719) 391-3269
  • Email: garrettl@wsd3.org
  • Location: Watson Library 7:10AM-3:00PM M-F
• If you need technical support, please contact our Student Tech Support:  
  • Phone: (719) 391-3285
  • Email: student-helpdesk@wsd3.org 
  • Location: S.A. Wilson Center, 930 Leta Drive - Technician available from 7AM to 3PM M-F
• If you need help with Infinite Campus, please contact our Infinite Campus Support Line:
  • Phone: (719) 391-3011
  • Email: ichelpdesk@wsd3.org

Google

Your student Google account gives you access to email, drive, and school-appropriate apps that can make your life as a student turn into the life of a learner. You can share assignments with other students, parents, and teachers, as well as collaborate in real-time. The research tool also makes it easier to find good sources, prove you used them, and cite where they came from.

Google login information:

• Google Username: lastnamefirstname-100@wsd3.org
  • Example: Carl Smith
  • Google Username: SmithCarl-100@wsd3.org
• Google Password: each Google password is unique and can be found in your Infinite Campus portal using the directions below

All usernames and passwords for district apps (Google, Renaissance, AD) can be found in Infinite Campus.

Infinite Campus Login information:

• IC Username: Student ID Number (this is your lunch number)
• IC Password: lowercase initials and 6 digit date of birth
  • Example for IC password: Carl Smith January, 27, 2006 = cs012706
    • If this doesn’t work, try your 8 digit birthday January 27, 2006= cs01272006

If you need further support with finding passwords, please contact the Student Tech Help Support line at (719) 391-3285 or email student-helpdesk@wsd3.org

Infinite Campus for Students

• Infinite Campus Portal

If you still need help with Infinite Campus, please contact our Infinite Campus Support Line:

• Phone: (719) 391-3011
• Email: ichelpdesk@wsd3.org

You can also use the Infinite Campus app on your phone or tablet. Search for "Widefield" as our district and use the same login as above.

If you need help getting into your Infinite Campus Parent Portal, please call (719) 391-3011.

SCHOOLOGY Help

Watson utilizes Schoology in many classes. Teachers often set up their assignments in Schoology. If you need help, click on a link below:

• Logging into Schoology and Accessing Conferences
• Finding Assignments, Make-up Work & Missing Assignments in Schoology

If you still need assistance, please contact our Student Tech Support:  

• Phone: (719) 391-3285
• Email: student-helpdesk@wsd3.org 
• Location: S.A. Wilson Center, 930 Leta Drive - Technician available from 7AM to 3PM M-F

SETTING UP REMIND

• How to Access Your Remind Account (English)
• How to Access Your Remind Account (Spanish)
• How to Translate Your Remind Messages
• For assistance or support: call (719) 391-3077

When parents download the app, push notifications are turned on and text and email Remind messages are automatically disabled - so they do not receive duplicates. 

Parents can manage all of their notifications from their phone using the Remind app. First, make sure they are logged into the app on their phone. Second, click on the three vertical dots in the upper right screen. Next, click on Account. Then, click on the gear in the top right and choose “Notification.” There, they can choose any combination of Push notifications (for the app) email, and text. At least one needs to be turned on

WHY USE REMIND?

You are your child’s first teacher. Student success depends on the support of networks that include parents, teachers, and other key stakeholders in their school communities. To strengthen these partnerships, teachers are using Remind to bring learning home. Remind is a free, safe messaging app that keeps families up to date with what’s happening in the classroom. Teachers can send messages to an entire class, smaller groups, or individuals. These quick, simple messages can help you and your student stay informed about:

• Homework assignments
• Field trip updates
• Schedule changes
• Personalized support or feedback
• And more! Remind is safe

REMIND IS SAFE

• Personal contact information stays private.
• Phone numbers aren’t exchanged between teachers, students, and parents.
• Messages can’t be edited or deleted, so a complete message history is always available to access and download.
• Everyone has the ability to report users who violate Remind’s Community Guidelines.
• Students under the age of 13 need to enter a parent or guardian’s email address before using Remind.
• They can only receive messages from their teachers.

Forms

• In order to receive a device from Watson, the Student Device Agreement needs to be filled out by a parent/guardian, all previous equipment must be returned, and any fees must be paid.

• Once you have received a device from Watson, please fill out the Student Device Receipt. You should fill this out and document the condition of your device at the time of check out in case there is anything wrong with the device.

Care of Laptop

Prevent accidents before they happen.

• Keep your device in a protective sleeve.
•  Keep food and drink away from the device.
• Keep small children and pets away from the device.
• Keep it off of the floor.
• When carrying your laptop around, keep it in the sleeve AND be sure to keep your hands on it. (Don’t pile it on top of your books. It will slide off.)
• NEVER pick up your device by the screen or press too hard on the screen. It is NOT a touch screen, so try to avoid touching the screen altogether.

Use your laptop in a safe place

• Clean your hands before use.
• Work in a clean area.
• Don’t block the computer vents.
• Do not put items on top of your device.
• Do not expose the laptop to extreme heat or cold.

Keeping your device safe

• Turn your device off every couple of days.
• Gently plug in and remove items from your device.
• Do not leave your device in your car.

Cleaning your device

• Once a week, spray a microfiber cloth with a mild cleaning solution. Wipe device. NEVER spray your device.
• Wipe down the screen with a damp cloth. (Glass cleaner works well.) The cloth should have very little moisture in it.
• Using chemicals on the screen will leave it streaky and may damage the screen.
• Do NOT use harsh chemicals like Goof Off, Goo Gone, or even alcohol.

Care for your power cord

• Do not swing it around.
• Be careful winding it up.
• The tiny cords inside will break if treated roughly and then your charger will no longer work.

Returning your device

• Clean it following the directions listed above.
• Return the device with your power cord.

Please take care of your computers. They are district property and are subject to fees if damaged.

Please stop by the Library. You can also call or email Mrs. Garrett:

• Email: garrettl@wsd3.org
• Phone: (719)391-3269
• Location: Watson Library 7:10AM-3:00PM M-F